Aqseptence Group



You can reach our service-teams from Monday to Friday during the usual business hours. In addition we offer availability around the clock, 24 hours, 7 days a week, under the following hotline numbers:

For ROEDIGER® vacuum sewer systems: 

+49 (0) 1525 7909 668 national

+49 (0) 1525 7909 666 international

service.roediger.water*Den Text zwischen den * loeschen, dies ist ein Spamschutz*

For ROEDIGER® sanitation systems:
+49 (0) 1525 7909 640

service.roediger.water*Den Text zwischen den * loeschen, dies ist ein Spamschutz*

For AIRVAC® vacuum sewer and sanitation systems:
+1 (574) 223-3980 Ext. 236
service.airvac.water*Den Text zwischen den * loeschen, dies ist ein Spamschutz*

We provide the following technical services:

  • Support in planning new installations (preliminary system layout)
  • Support in designing new installations
  • Support during construction
  • System Start-up services
  • Operation, maintenance and service of our vacuum systems
  • Functional reliability due in-time wear-parts replacement
  • Repair of valves, controllers and vacuum station components
  • Project specific system optimization  
  • Systematic check of operating system
  • Competent consultancy by qualified staff
  • On-site or factory trainings of operating personnel
  • Modernization of existing, old installations
  • Operations management & emergency service
  • Monitoring of the vacuum station, vacuum valves and valve pits

Support/ trainings

We offer free training courses about our ROEDIGER® and AIRVAC® product range as well as a design concepts (basic) seminar. Please contact us for available dates. On request, we will also organize special seminars tailored to your specific needs.


For products in North and South America, Japan, South Korea, Taiwan, Philippines, Australia, New Zealand:

Aqseptence Group, Inc.

Aqseptence Group, Inc.

Global Business Unit Vacuum Technology
4217 N. Old U.S. Highway 31
P.O. Box 528

Rochester, IN 46975

United States

Phone: +1 574 223 3980


For products in Europe, Asia, India, Africa:

Aqseptence Group GmbH

Aqseptence Group GmbH

Global Business Unit Vacuum Technology
Kinzigheimer Weg 104-106

63450 Hanau


Phone: +49 6181 3090